Carmax Customer Complaints

Carmax Customer Complaints, phone number 800-519-1511, file a new complaint or check the status of a complaint you have already filed, located.

Filing a complaint with Carmax complaints department office requires always to be prepare with all the need information, dates, times, names of individuals involve, emails, contracts, photos, supporting documents, any other pertinent details, and any other evidence that can substantiate your claim.

Before you call Carmax, complaints department, it is important you read the important information within this page to ensure you get the best service you need from the right person at Carmax.

Carmax Complaints Department Phone Number

What is Carmax complaints phone number?

Carmax complaints phone number, where you can call and speak to a real person at Carmax complaints department with regards to an existing complaint you have filed with Carmax complaints department or file a new complaint you have filed, is 800-519-1511.

Carmax Complaints Process

Watch this video to learn about the process of filling a complaint with Carmax Customer Complaints, or check a status of an existing complaint you have made, how Carmax complaints department handles complaints filed.

After you watched the video, you can file a new complaint or check the status of a complaint that you already submitted with Carmax complaints department by visiting the official Carmax Customer Complaints website by clicking here.

Carmax Customer Complaints Calling Hours

What are the best hours to call Carmax Customer Complaints and speak to a real person at Carmax?

The best hours to call Carmax complaints department and talk to a real person at Carmax regarding a new complaint or an existing complaint, are between 08:00 am to 06:00 pm on weekdays.

Carmax Customer Complaints Website

You can visit the Carmax official complaints website with regards to a new complaint or to file a new complaint by clicking here.

Remember, the key to a successful complaint with Carmax is clear communication, patience, and persistence. Always approach the situation with the intent of finding a resolution rather than assigning blame.

Carmax Customer Complaints Address

What is Carmax Customer Complaints address?

Carmax Customer Complaints address where you can send official written complaints, mail including letters, and documents is:

Carmax Complaints Department
Street: P.O. Box 440609
City: Kennesaw
State: Georgia
Zip: 30160-9712

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